Support

For immediate help, please review our Help Topics below. Or you can contact our support team.

Help Topics

Account Activation for SharedBook Participants

When accessing distributed packs for the first time, you will have to activate your SharedBook account using a web browser (your account cannot be activated through the SharedBook iOS or Android apps). This is a quick step taken after clicking a pack link in the email invitation received when material is distributed. The link in the email will open a page where you set up your account password. This action only has to be taken the first time SharedBook is used.

Create Password

Once the password has been entered, your account is activated and you can access distributed packs in the SharedBook Web Reader, or using the SharedBook iOS or Android apps.

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Accessing Distributed Packs

When a pack is distributed through SharedBook, you'll receive an email invitation to view it.

New Content Email

To access the pack, just click on the "sign in now" link in the email and sign into your SharedBook account in a web browser or open the SharedBook app on your mobile device.

Note: If you've not yet activated your account, you'll need to follow the link in the email and enter a password for your SharedBook account using a web browser. After an account has been activated, the SharedBook mobile apps can be used to access materials.

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Accessing Packs in the Mobile Apps

Note: An account has to be activated before content can be accessed through the mobile apps. Just follow the link in the pack invitation email and enter a password for your SharedBook account using a web browser. After an account has been activated, the SharedBook mobile apps can be used to access materials.

Downloading the Apps

It's easy to access and view packs using the SharedBook mobile apps. To get started, you'll need to install one of the SharedBook apps—download the iOS version for iPhone and iPad from iTunes, or download the Android version from the Google Play Store.

Downloading Packs to the Apps

Once the app is installed, you can download packs from your SharedBook account into the app Library. In the app, log into your account using the email address that the pack invitation was sent to and the password you entered to activate your account.

Mobile Log In

After logging into your account through the app, you'll see a list of Packs that have been distributed to you. You can tap on the Download link next to each one you wish to download to your Library.

My Packs

Once the download process has finished, you'll have the option to return to the list of packs in your online account, "Return to Downloads", or to go to the Library shelf and open your pack, "Return to Library".

Download
Library

Your Library offers easy access to downloaded packs—just tap a pack to open it in the Reader. The Library has two views—list and thumbnail. To toggle between them click the fourth icon on the right, it changes based on the selected view.
List view: Thumbnail view:

List view shows a list of your packs. Click the thumbnail icon to return to thumbnail view.

Downloaded List
Remove and Re-order Packs in List View

You can also tap the Edit button in the upper right of the screen to remove packs from the shelf or change their position.

Edit

To remove a pack, select the red circle with a dash in it (to the left of the pack name). To change the position of a pack in the list, select the three horizontal lines icon (to the right of the pack name) and drag it to the desired location. Once you're done editing, tap the Done button on the upper right.

Remove and Re-order Packs in Thumbnail View

You can also remove and re-order packs in thumbnail view—tap the thumbnail view icon to toggle back to that view, then select the Edit button to the right of it. A Done button will appear, when you've finished your changes you'll use this button to leave the editing mode.

Edit

You can now select a pack that you want to edit. Once selected, a red checkmark will appear on its cover.

Select

To delete a selected pack, tap the Trash Can icon in the upper left of the screen. After this you'll be prompted to confirm the deletion.

Confirms Delete

From the Library view you can perform several other actions. To search for something across all of the packs in your library, tap the Magnifying Glass icon in the toolbar at the top and type in your search term(s). Search results will appear in a list showing the location of the results in the packs. Select the correct result and it will open the corresponding pack to the desired location.

Search
Settings

By selecting the Settings icon, you can edit some of the settings that will be applied when you're highlighting and commenting on packs.

Settings

You can select any of the Highlight options and change the label name for each color highlight—you can also select Display Name to change which name is used when you highlight or make notes in a pack. This is the name that will appear alongside your notes and highlights when you share them.

Note: The note and highlight sharing option is controlled by your organization and is not necessarily on by default.

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Viewing Packs in the Mobile Apps

To start reading a specific pack, just tap on it from either the List or Thumbnail view.

Once you open a pack, use the navigation controls at the bottom of the screen to page forward and back, swipe to scroll page content, or you can tap the Contents icon on the upper left (three horizontal lines with dots to the left of them) to see each section of the pack.

Contents

Navigate to specific articles using the pack's Content panel and selecting the Article you want to read.

Icon Glossary

Settings Settings Tap this icon to access settings such as highlight color and label.
Library icon Library Tap this icon to return to the Library of packs on your mobile device.
Content icon Content Tap this icon to view the list of articles in your pack. Select a title to navigate to the first page of the article.
Actions Actions Select this icon to Share Notes or Print.
Back Back If you've selected an internal exhibit or footnote while reading your pack, and you wish to return to original location, tap this icon.
FontSize Font Size To change the font size of the pack, tap on the small 'A' to decrease the font or the large 'A' to increase the font.
PDFContent PDF Content To change the reading size of an article that's in PDF format, double-tap or pinch-to-zoom to increase or decrease the size of the font.
Search Search Tap this icon in the Library view to search across all packs and notes in your Library. Inside the pack, this icon allows you to limit your search to the current pack.
Notes Notes Tap this icon to access your pack notes, or to view all notes and highlights.

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Working with Notes & Highlights on a Mobile Device

Create Notes and Highlights

While reading a pack, you can select specific text and make a highlight or note. First, select the text you want to work with.

Selecting Text for Notes and Highlights

When text is selected, a toolbar opens with options to add a highlight and make a note—you can also copy and search. Selecting Highlight will highlight the text. For more highlighting options, tap the highlighted text to open the highlighting toolbar. You can change the color of the highlight, add a note to it, or remove it.

Notes and Highlights
Notes and Highlights Panel

Highlighted text and notes also appear in the Notes & Highlights panel. Access the panel by selecting the icon in the upper right of the screen. Tapping the highlights and notes in the panel will take you to their location in the content.

Highlights

Notes appear in the panel under the text highlight they're associated with.

Notes
Master Notes

You can also add Master Notes to a pack. Master Notes are different from the regular notes anchored to article content. Master Notes are more of a notebook for you to use in a general way that doesn't mark up an article's content.

Master Notes

You can also search within the pack you're reading by tapping the Magnifying Glass icon. Enter text and it will find all of the places in the pack where that text occurs, letting you select a result and be taken to that specific section of the pack.

Search
Settings

The settings menu provides another option for changing the default highlight color—the next highlight you make will be in the color that you select here. You can also change your Display Nickname—the name that appears on your shared annotations (provided that the sharing option is enabled for this pack).

Settings

You can also enter custom labels for specific highlight colors.

Settings Label Name
Sharing Notes and Highlights

Note: The note and highlight sharing option is controlled by your organization and is not necessarily on by default.

Using the Actions icon in the upper right of the screen, you can choose to share your highlights and notes or import other people's.

Actions

Sharing notes and highlights so colleagues can view them right in their web reader or the mobile app along-side their own notes makes studying in groups a lot easier. From the Actions panel, select Share Notes, then choose whether to share some or all of your Highlights, Notes and Master Notes for the entire pack or a specific Article before sending them via email to another person.

Actions

When notes and highlights are shared from a SharedBook account, an email with a .xanedu file attachment is delivered to the intended recipient. Shared notes and highlights can be imported into either the Web Reader or the mobile app. If you're expecting an email with shared notes and highlights and it has not arrived, please be sure to check your email spam folder.

On a mobile device, follow these steps to import notes and highlights:

  1. Open the email shared notes and highlights email on your tablet device (this step is required to complete the import process)
  2. You must have your own copy of the pack your colleague took notes in downloaded to your tablet
  3. In the shared notes and highlights email, tap on the .xanedu attachment icon that's attached to the message
  4. Choose the option to open the attachment in the SharedBook App
Printing Notes and Highlights

Note: The print option is controlled by your organization and is not necessarily on by default.

You can also print from the mobile app by selecting the Print option from the Action menu.

Actions

You can either print the entire pack or a specific article. You'll have the option to remove Highlights, Notes and the pack Master Note (and the Article Content if you're only printing one article).

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Access on a Laptop or Desktop Computer

SharedBook works on the latest versions of the most common web browsers (Chrome, Firefox, Safari and Internet Explorer). When you log into your SharedBook account, you'll see all of the packs in your library.

View Packs

You can select View Pack for the item you want to view. This will launch a new browser window or tab that loads the selected pack, showing you the cover page.

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Viewing Packs on a Laptop or Desktop Computer

Navigating the Pack

Navigate to specific articles of your pack using the pack Contents panel. Select the icon on the upper left to open the panel.

View Contents

In the bottom right of the screen, there are additional QuickNav options to help you jump to different sections of your pack.

Bottom Navigation

The first four buttons can be used to quickly navigate forward and backward inside the pack. The fifth button on the right will provide more details about the section of the pack you're currently viewing.

Bottom Navigation Expanded
Text Size and Margins

The Font/Margin Panel provides options for tailoring the reading experience to your own reading style. For easier long-form reading and improved reading comprehension, choose a comfortable text size and wide margins. For quick scanning, you might prefer a smaller text size and narrow margins.

Fonts and Margins
Search

The magnifying glass button lets you search the article you're reading for specific text.

Search

As soon as you enter text, you'll see a list of points in the article using that text. Just select the one you want and you'll be brought to that section of the article.

Printing

Depending on your organization's SharedBook settings, you may have the option to print pack content. Select the Action icon and then choose Print.

Actions

This lets you select which items from the pack you want to print. Once you've selected the items you'd like to print, tap the blue Print button and print your document. Depending on company permissions and settings, printing may be disabled for some or all of the pack contents.

Print

Icon Glossary

Settings Settings Select this icon to access settings such as highlight color and label.
Content Content Select this icon to view the list of articles in your pack. Select a title to navigate to the first page of the article.
Actions Actions Select this icon to Import Shared Notes, Share Notes or Print.
FontSize Font Size To change the font size of the pack, click on the small 'A' to decrease the font or the large 'A' to increase the font.
Notes Highlights & Notes Choose this icon to access your pack notes, or to view all notes and highlights.

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Working with Notes & Highlights on a Laptop or Desktop Computer

Create Notes and Highlights

To create notes and highlights in the web reader, select text in an article to highlight it. A highlight appears automatically on selected text, tap the highlight to open the highlighting toolbar.

Highlighting

Use the options in the toolbar to change the color of the highlight, or add a note. You can also use the delete option in the toolbar to delete highlights and notes.

Notes and Highlights Panel

The Notes and Highlights panel provides access to all of your notes and highlights—select the icon on the upper right to open the panel.

Editing a Note

You can click on any highlight in the panel to navigate directly to the highlighted text in the pack. You can also add a note to any highlight in the panel by selecting the Pencil icon beneath the highlighted text.

Entering a Note

Once you've entered your note, click Save. You can select the Pencil icon at any time to add or further edit the note, or you can delete it by selecting the Trash Can icon next to the pencil.

Note Icons

After a note is added, a note icon will appear on the page next to the highlighted text—click on the note icon to navigate directly to the note in the notes panel.

Master Notes

At the bottom of the Notes and Highlights window you can also add Master Notes for the entire course pack. Master notes are different from the regular notes that are anchored to article text. Master Notes are more of a notebook for you to use in a general way that doesn't mark up an article.

Master Notes
Settings

The settings menu provides another option for changing the default highlight color—the next highlight you make will be in the color that you select here. You can also change your Display Nickname—the name that appears on your shared annotations.

Note: The note and highlight sharing option is controlled by your organization and is not necessarily on by default.

Settings
Sharing Notes and Highlights in the Web Reader

Note: The note and highlight sharing option is controlled by your organization and is not necessarily on by default.

Sharing notes and highlights makes studying in groups a lot easier—friends can view them right in the Web Reader or the SharedBook mobile app along-side their own notes. Under the Actions menu, you can Share Notes and Import Shared Notes.

Actions

In the Actions panel, select Share Notes and then pick exactly which notes you want to share, enter the email address of the people you want to share the notes with and add a message.

Print

When notes and highlights are shared from a SharedBook account, an email with a .xanedu file attachment is delivered to the intended recipient. Shared notes and highlights can be imported into either the Web Reader or the mobile app. If you're expecting an email with shared notes and highlights and it has not arrived, please be sure to check your email spam folder.

  1. Save the .xanedu file that's attached to the email message to an easy to locate place on your computer
  2. Open the pack that you want to import the notes into in the Web Reader
  3. Select the Actions menu icon in the toolbar at the top of the Reader screen, then choose the Import Notes and Highlights option
  4. In the Import Notes and Highlights dialog, use the Browse... option to locate the .xanedu file that you saved to your computer, then choose Import
  5. Your imported notes will now appear in the Notes panel in the pack with which they're associated

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Your Profile

Your profile contains your account's username, your name, email address and password. To access your profile information, sign into your SharedBook account using a web browser, open the Account menu located in the top navigation menu on the right-hand side. In the Account menu, select the Profile option.

Account menu, Profile option

With the exception of username, you can update your profile information as needed.

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